Thank you for your interest and using the service at Smart Clipping. We always try our best to cater to your requirements, provide quick deliveries, and satisfy all customers. If you are not totally happy with the final product, we are willing to refund the money.
Please read the following conditions carefully.
Conditions for requesting a refund
We will give you a refund when you are not satisfied with the edited image compared to your instructions. Below are the criteria to request a refund:
- The final products aren’t in accordance with your description or instructions
- The products aren’t delivered on time
- The products don’t meet the requirements with which we have agreed upon your order.
Time to process a refund request
After we receive your request for a refund, it may take up to 15 days to process it.
Before requesting a refund, you are advised to contact us for help with our service-related issues.
If you have any questions about the refund policy, please contact us by either way as following:
-Sending an email to [email protected]
-Filling out a form on the web: https://www.smart-clipping.com/contact-us/